Our Services
Every Claim, Handled with Precision
VMA Claims manages the full lifecycle of transportation-related incidents — from first notice of loss through final settlement — so your operations stay focused on the road ahead.
Freight damage and missing shipment recovery
Cargo Loss
When cargo is damaged, lost, or stolen in transit, VMA steps in immediately to document the loss, coordinate with carriers, and pursue recovery on your behalf. We handle all correspondence with insurers and third parties.
Third-party property damage resolution
Property Damage
Incidents involving third-party property — from roadside structures to loading dock equipment — require careful handling. VMA manages the claim process to protect your interests and minimize exposure.
Incident liability representation
Liability Claims
Liability disputes arising from transportation incidents can be complex and time-sensitive. Our representatives manage all aspects of the claim, ensuring your position is clearly documented and defended.
Contested payments and settlement challenges
Payment Disputes
When claim payments are delayed, underpaid, or disputed, VMA advocates on your behalf. We review settlement offers, challenge inadequate valuations, and negotiate to achieve fair outcomes.
Thorough reporting for all incident types
Incident Documentation
Accurate, timely documentation is the foundation of every successful claim. VMA provides comprehensive incident reporting services to ensure every detail is captured and preserved from the outset.
How It Works
A Clear Process from Incident to Resolution
01
Report the Incident
Notify VMA as soon as an incident occurs. Early reporting ensures critical evidence is preserved and deadlines are met.
02
Claim Assignment
A dedicated VMA representative is assigned to your claim and begins the documentation and investigation process immediately.
03
Negotiation & Resolution
We manage all communications with insurers and third parties, negotiating on your behalf to achieve the best possible outcome.
04
Settlement & Close
Once a settlement is reached, VMA handles all final documentation and ensures payment is processed correctly and promptly.
Ready to put VMA to work for your fleet?
Contact Our Team